FAQ
🌸 FAQ – Preserved Flower Home Decor
1. What are preserved flowers?
Preserved flowers are real flowers that have been specially treated to maintain their natural beauty for years. They look fresh but do not require water or sunlight.
2. How long do preserved flowers last?
Our preserved flowers usually last between 3 to 5 years if kept in a dry indoor environment and away from direct sunlight.
3. Do preserved flowers need water?
No. Preserved flowers do not need water, sunlight, or maintenance. They are perfect for long-lasting home decor.
4. Can preserved flowers be placed anywhere at home?
Yes, but we recommend keeping them away from:
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Direct sunlight
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High humidity
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Water
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Air conditioner vents
This helps them last longer.
5. Are your flowers real or artificial?
All our preserved flowers are 100% real flowers, not fake or plastic. They are naturally preserved to keep their colour and shape.
6. Do you deliver to all Melbourne suburbs?
Yes, we offer delivery to all Melbourne suburbs, and shipping fees will be calculated at checkout.
7. Are preserved flowers good as gifts?
Yes, preserved flowers are perfect for:
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Housewarming gifts
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Birthday gifts
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Anniversary gifts
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Home decor
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Thank you gifts
They are elegant and long-lasting.
8. Can I customise the flower colour or design?
Some products allow customisation.
Please contact us before ordering if you need specific colours or styles.
9. Will the colour fade over time?
Preserved flowers may slightly change colour after a long time, but with proper care they can stay beautiful for years.
10. What if my item arrives damaged?
If your item arrives damaged, please contact us within 24 hours with photos and we will arrange a replacement or solution.
11. How long does shipping take?
Orders are usually dispatched within 1–3 business days.
Delivery time depends on your location in Melbourne.
12. Can I return preserved flower products?
Due to the delicate nature of preserved flowers, returns are not accepted unless the item is damaged or incorrect.